Refund policy
All Sales Final
All purchases made through Well Dunn XYZ are final sale.
We do not offer returns, refunds, or exchanges for:
- Incorrect sizing
- Change of mind
- Missed drops or restocks
Please review all product details carefully before completing your purchase.
Damaged or Defective Items
We only replace items if they arrive damaged or defective.
To request a replacement:
- Contact us within 7 days of delivery
- Include your order number and clear photo/video proof of the damage
- Email: info@welldunn.xyz
If approved, we will issue a replacement for the same item (subject to availability).
Replacement Conditions
- Items must be unused and in original condition
- We do not guarantee replacements for limited or sold-out items
- If a replacement is unavailable, we may offer a store credit at our discretion
Non-Returnable Items
The following are not eligible for return or refund:
- Digital products (including music downloads)
- Gift cards
- Limited or exclusive drops
Shipping Issues
Well Dunn XYZ is not responsible for:
- Lost or stolen packages marked as delivered
- Delays caused by carriers
If your order arrives damaged due to shipping, you must still contact us within the 7-day window.
Chargebacks & Disputes
By completing a purchase, you agree to this policy.
Attempting a chargeback without contacting us first may result in:
- Order blacklisting
- Refusal of future service
Contact
For all return-related inquiries:
info@welldunn.xyz
Note
Every piece is released with intention.
Make sure it’s for you before you lock in.